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Privacy Policy

Privacy policy

SoadTech, LLC operates the Splittier mobile app and the website at splittier.com. This policy explains what information we collect, how we use it, who we share it with, and the rights you have over your data.

Last updated · April 29, 2026Effective · April 29, 2026Version · 2.0
On this page
01Who we are02Information we collect03Children04How we use your information05AI and automated processing06Third parties we share data with07International data transfers08Data retention09Your rights10Security11Device permissions12Links to other services13Changes to this policy14Contact

By creating an account or using the Service, you acknowledge that you have read and understood this Privacy Policy. Where required by law, we will request your explicit consent before processing your data. If you do not agree with this policy, do not use the Service.


01 Who we are (data controller)

The controller of your information is:

SoadTech, LLC
651 N Broad St, Suite 201
Middletown, DE 19709
United States
Email: [email protected]

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you may also contact our representative at the email above.


02 Information we collect

We only collect data that is necessary to provide the Service.

2.1 Information you provide directly

CategoryExamplesPurpose
Account identifiersEmail, password (hashed), first name, last name, profile codeAccount creation, login, identification within the app
PhoneMobile number, country codeVerification, friend lookup, account recovery
Profile dataAvatar, gender, birthday, preferred currency, languagePersonalization
Expense dataAmounts, items, currencies, categories, dates, notes, payment method, groups, members, settlementsCore expense-splitting functionality
Receipt imagesPhotos of receipts uploaded for OCRAutomatic extraction of expense data
Feedback & supportMessages you send usCustomer support

2.2 Information collected automatically

CategoryExamples
Device & technical dataModel, OS version, app version, language, timezone, IP, crash logs
Usage dataScreens viewed, features used, taps, session duration, referring source
Push tokensFCM token, APNs token, Live Activity token
Cookies (Site only)Session cookies, persistent for preferences and analytics
Advertising identifiers (iOS)IDFA, only if you grant App Tracking Transparency
AttributionInstall source, deferred deep links via AppsFlyer

2.3 Information from third parties

  • Social login providers (Google, Apple): name, email, profile picture and verified user identifier.
  • Payment providers (App Store, Google Play, Stripe): subscription status, transaction IDs, last four digits of card (Stripe only), country, currency. We do not receive or store full card numbers.
  • Friend connections: when other users add you to a group or send you a friend request, we receive their reference to you (email, phone or profile code).

2.4 Information we process but do NOT store

To minimize our footprint over your data, the following categories are processed in real time and not retained on our servers:

  • Contacts: when you choose to find friends, your address book is queried one-time against our database to detect which contacts already use Splittier. The list itself is not stored on our servers.
  • AI chat content: messages you send to the AI assistant and its responses are processed transiently and discarded when the session ends. We do not keep a long-term history.
  • Voice recordings & transcripts: audio captured during Voice Chat Premium is streamed to ElevenLabs for real-time processing and is not stored by Splittier afterwards.

2.5 We do NOT knowingly collect

  • Government IDs, passports or social security numbers.
  • Precise GPS location.
  • Health, biometric, religious, political or sexual-orientation data.
  • Full payment card numbers or CVV (handled exclusively by Apple, Google and Stripe).

03 Children

The Service is not intended for users under 13 years (or 16 in EEA/UK). We do not knowingly collect data from minors. If you believe a child has provided us data, contact [email protected] and we will delete it promptly.


04 How we use your information

PurposeData usedLegal basis (GDPR)
Create and manage your accountIdentifiers, phone, passwordContract
Split expenses, group management, settlementsExpense data, contacts, friend connectionsContract
Receipt OCRReceipt imagesContract / consent
AI assistant (text and voice)Chat, audio, expense contextContract / consent
Phone & email verificationPhone, email, OTPContract, legitimate interest
Push, email & SMS notificationsPush tokens, email, phoneContract
Marketing communicationsEmail, usage dataConsent (opt-in), revocable
Subscriptions and in-app purchasesTransaction IDs, customer IDsContract
Detect fraud and abuse, enforce termsAll categoriesLegitimate interest, legal obligation
Improve the Service, analytics, debuggingUsage data, crash logsLegitimate interest
Comply with legal obligationsRequired dataLegal obligation
We do not use your data for automated decisions with legal effects on you, and we do not sell your personal information.

05 AI and automated processing

Splittier uses AI in some features. You should know:

  • Receipt OCR is performed by Google Gemini (Google LLC). Images and extracted text are transmitted to Google.
  • Voice Chat Premium uses ElevenLabs, Inc. for STT, TTS and real-time conversational AI.
  • AI outputs may be inaccurate. You are responsible for reviewing AI-generated data before saving.
  • AI providers act as our processors and are contractually prohibited from using your data to train their public models, except where we have explicitly informed you.
  • You can opt out of AI features by simply not using Scan Bill, AI Chat or Voice Chat. The rest of the Service does not require AI.

06 Third parties we share data with

We share data only with the following categories of recipients, and only what they need.

RecipientPurposeData shared
Google Cloud / FirebaseHosting, push (FCM), authenticationImages, push tokens, identifiers
Google GeminiReceipt OCRImages, extracted text
ElevenLabs, Inc.Voice AI (STT, TTS, conversational agent) — real-time audio; Splittier does not retain voice or transcripts after the sessionAudio stream, transient transcripts
Twilio Inc.SMS / WhatsApp OTPPhone, OTP
ResendTransactional emailEmail, name
Stripe, Inc.Web payments (non-IAP)Email, name, user ID, metadata
Apple Inc.iOS IAP, Sign in with Apple, APNsTransaction IDs, identifiers, push tokens
Google LLC (Play Billing)Android IAPTransaction IDs, identifiers
AppsFlyer Ltd.Attribution and deep linksDevice identifiers, IP
MongoDB AtlasDatabase hostingAll stored data
Other Splittier usersVisibility of shared expensesName, avatar, code, amounts in shared bills
We never sell your personal data and we do not share it for cross-context behavioral advertising.

07 International data transfers

Splittier is operated from the United States. If you access the Service from outside the US, your data will be transferred and processed in the US and other countries where our processors operate. Where required by law, we rely on the European Commission's Standard Contractual Clauses (SCCs), the UK Addendum and equivalent safeguards.


08 Data retention

DataRetention
Account dataUntil you delete your account; anonymized within 30 days
Expense and settlement dataWhile your account is active; after deletion, in anonymized form to preserve historical accuracy of shared bills
Receipt imagesWhile your account is active; deleted on account deletion
Voice recordings & transcriptsNot stored — processed in real time only
AI chat contentNot stored — processed in real time only
ContactsNot stored — queried one-time on import
OTP codes5 minutes
Push tokensUntil the device unregisters
Crash logs / analyticsUp to 24 months
Tax / billing recordsUp to 7 years (legal obligation)

09 Your rights

Depending on your jurisdiction, you have the following rights:

  • Access — request a copy of your data.
  • Rectification — correct inaccurate or incomplete data.
  • Deletion ("right to be forgotten") — delete your account from Profile → Settings → Delete Account or by emailing [email protected].
  • Portability — receive your data in a structured format.
  • Restriction & objection — object to or restrict certain processing, including marketing.
  • Withdraw consent — at any time, without affecting prior lawful processing.
  • Lodge a complaint — with your local data protection authority.

California residents (CCPA/CPRA)

You have the right to know, delete, correct and limit the use of sensitive personal information, and the right not to be discriminated against for exercising these rights. We do not sell or share personal information for cross-context behavioral advertising.

To exercise any right, email [email protected]. We will respond within 30 days.

Account deletion

When you delete your account:

  • Your name is replaced with anonymous-<id>.
  • Your email is replaced with anonymous-<id>@anonymous.com.
  • Avatar, phone, contacts, images, AI chat and device tokens are deleted.
  • Shared bills are preserved in anonymized form so other participants retain their history.

10 Security

We implement administrative, technical and organizational safeguards: encryption in transit (TLS), encryption at rest for sensitive fields, hashed passwords (bcrypt), access controls and regular security review. No system is 100% secure. If we discover a breach affecting your data, we will notify you and the relevant authority as required by law.

You are responsible for keeping your password confidential and logging out of shared devices.


11 Device permissions

PermissionWhy
CameraCapture receipt photos for OCR
Photo librarySelect existing receipt or avatar photos
ContactsAdd friends from your address book (processed locally; only matched users uploaded)
MicrophoneVoice Chat Premium
NotificationsFriend requests, expense activity, payment reminders
App Tracking Transparency (iOS)Attribution and deep links via AppsFlyer; optional

You can revoke any permission from your device settings.


12 Links to other services

The Service may contain links to third-party sites (AppsFlyer OneLinks, payment provider pages, etc.). We are not responsible for those sites' privacy practices. Read their policies before submitting data.


13 Changes to this policy

We may update this policy. Material changes will be notified by in-app banner or email at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.


14 Contact

Questions, requests or complaints?

Email: [email protected]
Mail: SoadTech, LLC — 651 N Broad St, Suite 201, Middletown, DE 19709, United States

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