01 How to delete your account
You have two ways to request deletion. We recommend doing it from the app — it's instant and verifies your identity automatically.
A
Method A — From the app (recommended)
Open Splittier → Profile → Settings → Delete Account → confirm.
⚡ Deletion is processed instantly.
B
Method B — Without the app (if uninstalled)
Send an email to [email protected] from the address registered on your account with the subject:
Delete my account
We process the request within 30 days.
02 What data we delete
| Personal identifiers | Name, avatar, phone number and email (anonymized to anonymous-{id}@anonymous.com) |
| Receipts | Receipt images uploaded for OCR |
| Notifications | Push tokens (FCM, APNs) and Live Activities |
| Settings | Preferences, configuration and usage data |
3.1 What we don't store
For your peace of mind, Splittier never stores the following:
| Your contact list | Only checked one-time against our database to detect which of your contacts already use Splittier; it is not stored on our servers. |
| AI chat history or voice transcripts | Conversations with the AI assistant are not saved after the session ends. |
03 What data we retain and why
| Shared bills and settlements | Anonymized — to preserve the historical integrity of groups where other users remain active. |
| Payment transaction records | Up to 7 years — legal and tax obligation. |
| Security and access logs | Up to 24 months — fraud prevention. |
04 Processing time
We process all requests within a maximum of 30 days from receipt. Deletions performed from the app are processed instantly.
05 Need help?
If you have trouble deleting your account or want to confirm the status of your request, email us:
Email: [email protected]